Company
Company profile
Who we are, what we do, and how we're registered in Canada and Australia.
At a glance
- What we do: we help people in Canada and Australia send money abroad.
- Where we send: from Canada and Australia to Bangladesh (BDT), the Philippines (PHP) and the United Kingdom (GBP).
- How recipients get paid: straight into a bank account or mobile wallet.
- How you pay: by Interac e-Transfer in Canada.
- Where to find us: the OroRemit app on iOS and Android
- Who we serve: individuals sending personal transfers. We don't offer business accounts.
Regulatory standing
OroRemit runs through two companies. In Canada, it's ORO REMIT INC., registered with FINTRAC as a money services business and with the Bank of Canada under the Retail Payment Activities Act. In Australia, it's OroWorld Pty Ltd, registered with AUSTRAC as a remittance provider.
Being registered means we have to check who our customers are, keep proper records, watch for unusual activity and report to the regulator when the law requires it. We've built all of this into the app, so it's part of how we work, not something added on later.
You'll verify your identity before your first transfer. Now and then we may need a bit more from you, for example if your ID expires or a transfer needs a closer look.
How transfers are handled
When you send money, we collect it in your country and pass it to our payout partner in the destination country, who pays it into your recipient's bank account or mobile wallet. We check every step, and each transfer gets a reference number you can use to track it or ask us about it.